Device compatibility

Volo works on any eSIM-capable, carrier-unlocked phone, tablet or laptop. Most devices from 2018 onward qualify, but some regional versions, mainly the iPhone 11 to 16 sold in Hong Kong, Macau or mainland China, ship without eSIM. Here’s how to be sure.

Check your device in 30 seconds

iPhone

Settings › General › About. If you see an EID (or Settings › Cellular shows an “Add eSIM” button), you’re good.

Android

Pixel: Settings › Network & internet › SIMs. Samsung: Settings › Connections › SIM manager. Other brands (Xiaomi, Oppo, Vivo, Honor…): look under SIM or mobile-network settings. On any of them, look for “Add eSIM”.

Any phone

Dial *#06#. If an EID number appears alongside the IMEI, the device has eSIM hardware.

Supported · Phones

Phones with eSIM

Tap a brand to see supported models. For Chinese brands (Xiaomi, Oppo, Vivo, Honor, Huawei, Realme), only global / international versions carry eSIM, mainland-China units usually don’t.

Apple iPhone

iPhone XR, XS, XS Max and every model since: 11, 12, 13, 14, 15, 16, 17, iPhone Air and SE (2020 / 2022). US iPhone 14 and later are eSIM-only (no SIM tray); iPhone Air is eSIM-only everywhere. See the regional note below for Hong Kong, Macau and China.

Samsung Galaxy

Galaxy S20 and newer, Note 20, every Z Fold and Z Flip, and recent A-series (A35, A54, A55, A56).

Google Pixel

Pixel 3 and newer (Pixel 4 onward is the most reliable). Pixel 2 only on Google Fi. Pixel 3 bought in Australia, Taiwan or Japan has no eSIM.

Sony Xperia

Xperia 1 IV / 1 V / 1 VI / 1 VII / 1 VIII, Xperia 5 IV / 5 V, Xperia 10 IV / 10 V / 10 VI / 10 VII / 10 VIII, and Xperia Ace III.

Xiaomi · Redmi · Poco

Xiaomi 12T Pro, 13 / 13 Pro / 13T / 13T Pro, 14 / 14 Pro / 14T / 14T Pro, 15 / 15 Pro / 15 Ultra / 15T Pro; Redmi Note 13 Pro+, Note 14 Pro / Pro+; Poco X7, Poco F8 Pro. Global versions only.

Oppo

Find X3 / X5 / X8 (and Pro), Find N3 / N3 Flip / N5, Reno 5A / 6 Pro 5G / 9A. The Oppo “Lite” line has no eSIM.

Vivo

X80 Pro, X90 Pro, X100 Pro / Pro+, X200 / X200 Pro, V29, V30 Pro and the V40 series.

Honor

Magic 4 Pro / 5 Pro / 6 Pro, Magic V2 / V3, and Honor 90 / 200 Pro / 400 Lite. Support is region-dependent, so confirm with the 30-second check.

Huawei

P40, P40 Pro, Mate 40 Pro and Pura 70 Pro only. P40 Pro+ and P50 Pro have no eSIM, and all China-market plus most post-2022 Huawei phones lack it.

Motorola

Razr (2019 through 2025, incl. +, Ultra and Razr Fold), Moto G (G34–G86, Stylus 5G, Power) and Edge (40, 50 and 60 series, incl. Pro / Ultra / Neo / Fusion).

OnePlus

OnePlus 11, 12, 13, 13R, 13T and OnePlus Open, with eSIM enabled in select regions (mainly US / Europe).

Nothing

Nothing Phone (2), (2a), (3a), (3a) Pro and (3).

Microsoft

Surface Duo and Surface Duo 2.

Other brands

Realme (14 Pro+, GT 7), Nokia (G60 5G, X30, XR21), ASUS (ROG Phone 9, Zenfone 12 Ultra), Fairphone (4, 5), Sharp, Rakuten and ZTE nubia Flip2. Always confirm with the 30-second check.

Supported · Tablets & Laptops

Tablets and laptops

Only devices with built-in mobile data carry an eSIM. Wi-Fi-only tablets and standard laptops can’t use a travel eSIM.

iPad

Wi-Fi + Cellular models only: iPad (7th gen and later), iPad mini (5th gen and later), iPad Air (3rd gen and later), iPad Pro (3rd gen and later). The newest, iPad Air (M2 and later), iPad Pro (M4 and later), iPad (A16) and iPad mini (A17 Pro), are eSIM-only with no SIM tray. Hong Kong models are included.

Android & Windows tablets

Select cellular Samsung Galaxy Tab (S-series) and Microsoft Surface Pro / Surface tablets with mobile broadband.

Windows laptops

Laptops with built-in mobile broadband (WWAN / 5G): Microsoft Surface Pro (LTE / 5G), Surface Pro X, and WWAN-equipped Lenovo ThinkPad X1, Dell Latitude, HP EliteBook, Acer and Samsung Galaxy Book models.

MacBook

No cellular, no eSIM. MacBooks have no mobile data at all. Share from your phone’s hotspot instead.

Important · where you bought it matters

Phones bought in Hong Kong, Macau or mainland China

For local regulatory reasons, many phones sold in these markets ship with two physical SIM slots and no eSIM, even when the same model has eSIM elsewhere. This is the single most common reason a Volo eSIM won’t install, so please check before you buy a plan.

iPhone · HK & Macau

The iPhone 17 series (17, 17 Pro, 17 Pro Max, 17e, Air), plus 16e, SE (2020 / 2022), 12 mini, 13 mini and XS, support eSIM. But the mainstream iPhone 11 through 16 (and their Plus / Pro / Pro Max) are dual physical-SIM with no eSIM.

iPhone · China

No eSIM, with the only exceptions being iPhone Air and iPhone 17e.

Samsung

Galaxy phones bought in China, Hong Kong or Taiwan generally have no eSIM. Many Korean and some US carrier units are also disabled.

Huawei

Mainland-China Huawei and most models after 2022 have no eSIM; only a few global models qualify.

On iPhone you can confirm the variant under Settings › General › About › Model Number (tap to show the Axxxx code). The Hong Kong / Macau / China dual-SIM versions of the iPhone 14 and 15 generations carry their own model numbers, for example:

iPhone 15 — A3092 · iPhone 15 Plus — A3096 · iPhone 15 Pro — A3104 · iPhone 15 Pro Max — A3108 · iPhone 14 Pro Max — A2896

If your Model Number matches the “China mainland, Hong Kong, Macao” variant, or there’s no “Add eSIM” button in Settings, the phone can’t use a travel eSIM. The surest test is always the Add eSIM button, not the number.

Before you buy